REDi Recovery - Motor Unit

Stock up with a spare motor unit or order a replacement! 

Compatibility:
Compatible with both the REDi Recovery R1 & R2 | 8 Chamber Compression Boots.

Return Window:

• Returns for change of mind are not accepted, but can be disputed at the discretion of REDi within 30 calendar days from the date of receipt.
  
• Opened or used items will incur a 20% restocking fee.
• If the product has been opened and used beyond reasonable testing, it is not eligible for a return.
• Shipping costs for returns are the customer’s responsibility, unless the return is due to a faulty or incorrect item.
  
• If you receive a defective or damaged item, we will replace it. Please contact us within 7 days of receiving your order.

Warranty: 

Defects in materials or workmanship under normal use within 1 year from the purchase date. Please reach out to our team at support@twl.com.au for assistance.

Not Covered Under Warranty:

• Damage caused by accidents, misuse, mishandling, or improper transport.
• Units subjected to unauthorised repairs.
• Failure to provide dated proof of purchase.
• Products purchased from unauthorised retailers.

Please Note:

• This item is bulky and cannot be sent using an express courier. 
• It also cannot be picked up by the customer from our HQ.
• It may take up to 3 business days once ordered to be despatched from the warehouse and a tracking number to be allocated to the order. This may be longer during peak sale periods.
• Depending on your location, please allow 3-8 business days for delivery once despatched from the warehouse.
• We are unable to send this item outside of Australia.
• We are unable to send this product to a PO Box, Locked Bag or Parcel Locker.

Returning an item is easy. Our 60-day return window gives you plenty of time to send something back - even if it was bought as a gift.

Please review our Returns Policy for full terms and conditions.