All enquiries and concerns are processed in chronological order. Please be aware that our Customer Experience team may experience delays in responding to customers during peak traffic periods. We want to assure you that every customer inquiry or concern is important to us, and we are committed to addressing them all. Your understanding and patience are greatly appreciated as we work to provide you with the best assistance possible.

If a 'Final Sale' item is found to be faulty or defective, we will gladly accept its return. Our commitment is to ensure that you receive high-quality products, and in the event of a defect, we will work to address the issue promptly. Please carefully review sizing information before making a purchase, as 'Final Sale' items are exempt from our standard exchange policy related to sizing preferences. Feel free to reach out to our customer service if you have any concerns about your purchase.

Regrettably, our stock levels are limited across all items, and we anticipate a swift sell-through. To ensure you don't miss out on your preferred items, we encourage you to shop early. Act promptly to secure your items before they're gone.

Please be aware that sale prices are exclusively applicable to items during the specified sale period and are not valid before or after the designated timeframe. We encourage you to take advantage of the discounted prices during the sale to ensure you benefit from the special offers. Keep an eye on our promotions for exciting opportunities to save on your favourite products.